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Shipping Policy

  • At Stone Aware, we strive to deliver your orders safely and on time. Orders are processed within the stipulated timeframe, and delivery timelines may vary depending on your location.

  • Once your order is dispatched, you will receive tracking details to monitor your shipment. While we make every effort to ensure timely delivery, unforeseen delays due to logistics or external circumstances may occur.

  • All Stone Aware orders are processed within 1-2 business days.

  • Orders are packed discreetly as standard and dispatched using a tracked shipping service. Once your order has shipped, you will receive a confirmation email with tracking details.

  • Delivery timelines may vary based on your location, courier operations, and public holidays.

  • If there is an issue with your delivery, email us at info@stoneaware.com with your order number and we’ll help sort it out.